CELPIP Listening Part 1: Listening Problem Solving

• Part Total Time: About 8 minutes
• Number of Sections: 3
• Number of questions: 8

In CELPIP Listening Part 1, you will be presented with a problem or a situation. You will listen to a conversation or a monologue and then answer questions related to the problem or situation based on the information you hear.

Problem: You need to find a place to stay during your visit to a city.

Conversation: You will hear a conversation between a person and a hotel receptionist.

Questions: Based on the conversation, you will be asked to answer questions like:

1. 1What are the two available room types?
2. 2What is the price difference between the two room types?
3. 3What amenities are included in the room rate?
4. 4What is the cancellation policy?
5. 5How far is the hotel from the airport?

You will listen to the conversation once and have time to answer the questions.

Pay attention to details such as numbers, dates, prices, and specific information related to the questions.

Jot down important points, keywords, or numbers while you are listening. This will help you remember the details when answering the questions.

Focus on the speaker's tone, emphasis, and any specific instructions or cues given during the conversation.

If the questions are multiple-choice, eliminate options that are clearly incorrect based on what you heard in the conversation.

Use the given time wisely to answer all the questions. If you're unsure about an answer, make an educated guess rather than leaving it blank.

To succeed in this Part, it's important to listen carefully and take notes while you are hearing the conversation. Remember, practicing listening comprehension regularly will improve your ability to understand spoken English and perform well in tasks like CELPIP Listening Part 1.

• The conversation in Part 1 is a pattern that solves the problem through question and answer between two people based on the problem (situation) common in daily life space (store, park, hospital, school, etc.)
• Only focus on the main content check and grasp of the overall conversation flow during listening

• In addition to the simple fact check items, there are also questions that require a simple level of analogy based on the contents of the conversation.
• Problems such as the overall atmosphere and the attitude of the speaker are also being discussed.

• You will hear a conversation in 3 sections.
• After each section, you will hear 2-3 questions.
• You will hear the question and conversation only once

You will hear a conversation between a customer and a technical support representative. Listen carefully and answer the questions that follow.

1. 1Slow internet speed.
2. 2Intermittent internet connection.
3. 3Hardware malfunction.
4. 4Difficulty accessing certain websites.

1. 1Checking the network status.
2. 2Restarting the modem and router.
3. 3Contacting the internet service provider.
4. 4Checking the devices for malware.

1. 1The customer's devices are malfunctioning.
2. 2There is a known outage in the customer's area.
3. 3The customer's internet plan is outdated.
4. 4The customer's devices are not compatible with the network.

1. 1Upgrade the internet service plan.
2. 2Purchase new devices.
3. 3Check the website or contact later for updates.
4. 4Switch to a different internet service provider.

1. 1Install antivirus software on all devices.
2. 2Move devices closer to the router.
3. 3Upgrade the internet speed package.
4. 4Replace the modem and router.

1. 1Slow speeds.
2. 2Frequent disconnections.
3. 3Limited data usage.
4. 4Expensive pricing.

1. 1Browsing, streaming movies, and online gaming.
2. 2Emailing and document editing.
3. 3Social media and online shopping.
4. 4Video conferencing and online classes.

1. 110 Mbps plan.
2. 250 Mbps plan.
3. 3100 Mbps plan.
4. 4500 Mbps plan.

1. 1It is significantly lower than the customer's current plan.
2. 2It is slightly higher than the customer's current plan.
3. 3It is the same as the customer's current plan.
4. 4The representative didn't mention the pricing details.

1. 1No additional charges or equipment upgrades.
2. 2A one-time activation fee and a modem upgrade.
3. 3Monthly equipment rental fees.
4. 4Installation charges for a technician visit.

1. 1High pricing.
2. 2Relocation to a different city.
3. 3Slow internet speeds affecting activities.
4. 4Unsatisfactory customer service.

1. 1Upgrading the internet plan.
2. 2Changing the modem and router.
3. 3Performing a speed test.
4. 4Restarting the modem and router.

1. 1A fee waiver for termination.
2. 2A discount on the next bill.
3. 3An equipment upgrade.
4. 4A free month of service.

Q1. Intermittent internet connection.

Q2. Restarting the modem and router.

Q3. There is a known outage in the customer's area.

Q4. Check the website or contact later for updates.

Q5. Move devices closer to the router.

Q6. Slow download speeds.

Q7. Browsing, streaming movies, and online gaming.

Q8. 100 Mbps plan.

Q9. It is slightly higher than the customer's current plan.

Q10. A one-time activation fee and a modem upgrade.

Q11. Slow internet speeds affecting activities.

Q12. Restarting the modem and router.

Q13. A fee waiver for termination.